1. Introduction

At Xvend, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our services.

2. Information Collection

Your personal information may be collected through various interactions:

• When accessing and using our website
• When placing an order
• When registering for an online account
• When sending requests or applications for our products or services

3. Personal Information Collected

We collect data related to your personal information to provide you with a better user experience:

• Processing customer orders
• Ensuring the website functions as needed
• Providing tools necessary for marketing and brand development
• Delivering the products and services requested by customers
• Communicating with customers
• Complying with instructions from legal or regulatory authorities

4. Computer Tracking and Cookies

We do not track, collect, or distribute personal information that visitors do not主动提供. However, our website does record certain types of non-identifying usage information, such as website clicks and visits. This information is for internal use by our support staff to provide better service to customers.

5. Security

We use 128-bit Secure Sockets Layer (SSL) encryption to protect all your personal information and credit card information.

6. Comments

When visitors leave comments, we collect the data shown in the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.

7. Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS) in the images.

8. Data Sharing

• Password Reset: If you request a password reset, your IP address will be included in the reset email for security purposes.
• Automatic Spam Detection: Visitor comments may be checked through an automatic spam detection service to maintain a safe and trustworthy environment.

9. Data Retention

• Comments: We retain comments and related metadata indefinitely to automatically recognize and approve any subsequent comments.
• User Accounts: For registered users, we store the personal information provided in their profiles. Users can view, edit, or delete their personal information at any time (except for the username). Administrators can also access and edit user information.

10. Your Rights to Data

If you have an account on this website or have left comments, you can request an export of the personal data file we hold about you. Additionally, you can ask us to delete any personal data we hold, except for data that must be retained for administrative, legal, or security purposes.

11. Data Transfer and Security

We are committed to protecting your privacy and complying with applicable data protection laws, including:

• U.S. Regulations: We comply with federal and state data protection laws, such as the California Consumer Privacy Act (CCPA).
• EU and UK Regulations: For customers in the European Union and the United Kingdom, we comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
• International Transfers: Your information may be stored and processed in the United States or other countries where we operate. By using our services, you consent to the cross-border transfer of your information.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise any data rights, please contact us at:

• Email: [email protected]
• Data Protection Officer: If you believe your privacy has been violated for any reason, please contact us via the email above.